You can also find relevant information in the section on managing guests who are quarantining after international travel. It will be updated ahead of further steps, which are set out in the roadmap. If you are cleaning after a known or suspected case of COVID-19, you may need to provide additional PPE to protect the cleaner’s eyes, mouth and nose in areas where a higher level of virus may be present (for example, in a hotel room where someone unwell has spent the night). It is important the integrity of the organised residential visit bubble is maintained. Where there are capacity limits, these do not apply to venue/site staff, who are not counted towards the number of attendees. Ensure that all staff are aware of social distancing guidance and the need to maintain 2 metres distance from others. In England, hotels and B&Bs are due to be allowed to reopen to holidaymakers at the next stage of lockdown restrictions easing, at the earliest from May 17. It is breaking the law to discriminate, directly or indirectly, against anyone because of a protected characteristic such as age, ethnicity, sex or disability. All school/college/further education/higher education organised residential visit bubbles should be kept separate from all other guests on site in order for the visit to take place, this includes use of shared facilities. People can meet outdoors in groups of up to 6 people, or as a group of 2 households. Consider how best to account for different types of needs, including the needs of people with disabilities. Provide face coverings to staff, if they are required. Use screens or barriers to create a physical barrier between individuals or workspaces where possible (particularly where an individual is in contact with a high volume of people, such as reception or ticket office staff). You can find more detailed advice on identifying poorly ventilated spaces, and further steps you can take to improve ventilation, in the Health and Safety Executive’s guidance on ventilation and air conditioning. Weddings/civil partnerships and funerals can take place, however there are limitations on the number of guests who can attend. STEP 2: the following measures currently apply. Face coverings are required in many public indoor places, as well as settings like public transport. Consider the risks arising from periods of closure. Consider the impact on people who rely on lip reading, facial expressions and clear sound, and ways to mitigate this (such as giving staff training on safe or alternative means of communication). Overnight leisure stays in self-contained accommodation are permitted. You can find more information in the section on ventilation and the HSE guidance on ventilation and air conditioning during the COVID-19 pandemic. Don’t worry we won’t send you spam or share your email address with anyone. However you should remember that face coverings are not a replacement for the other ways of managing risk, including minimising time spent in contact, using fixed teams and partnering for close-up work, and increasing hand and surface washing. You should ensure that you keep the workplace clean and safe. You should consider how your facility will manage bookings for guests who are quarantining and put in place any necessary measures. Ordering COVID-19 tests for employees with no coronavirus symptoms. the hotel may open for legally permitted stays (only), the self-contained chalets may open for leisure stays and for legally permitted stays, the hotel’s indoor facilities may open to the public and to all guests. For other inquiries, Contact Us. We use some essential cookies to make this website work. You can find more information in the section on working with the public. This includes venues such as theatres, cinemas and concert halls, and includes performance/screening areas within the premises of another venue such as a pub, hotel or holiday park. Travel and transport. This includes indoor and outdoor hospitality in guest accommodation. Consider methods to reduce the frequency of deliveries, for example by ordering larger quantities less often. Minimise non-essential travel – consider remote options first. You can find more information in the guidance for visitor economy settings and the organised events guidance for local authorities. Make sure to consider the needs of people with protected characteristics, for example those who are hard of hearing or visually impaired. During this time, hotels, guesthouses and B&Bs will only be … Your risk assessment should also take into account the impact of your policies on groups who have protected characteristics, and to those who are more at risk of being infected with COVID-19 or have a higher risk of serious illness. For example, you can find more detailed advice in the guidance for the hospitality sector from UKHospitality. It’s important that you continue to put measures in place to reduce the risk of COVID-19 transmission, including maintaining social distancing, frequent cleaning, good hygiene and adequate ventilation, even if your employees have: Where you are providing testing on-site, you should ensure that workplace testing is carried out in a safe manner, and in an appropriate setting where control measures are in place to manage the risk of COVID-19 transmission during the testing process. The following key steps are a summary of the priority actions you need to take to protect yourself, your staff and your customers. Consider the needs of people with disabilities. Venues should take steps to reduce queues for ordering, ensuring social distancing can be maintained at all times. Campsites and caravan parks are permitted to open for leisure stays, under certain conditions. Accommodation providers should take all reasonable steps to encourage guests to adhere to government restrictions, including informing guests of restrictions when taking bookings. Communal spaces such as lounges or lobbies may remain open to guests but no food or drink should be served in these spaces. COVID-19 is a hazard in the workplace and should be managed in the same way as other workplace hazards. You can find more information in the guidance on NHS Test and Trace. Monitor the wellbeing of staff who are working from home and help them to stay connected to the rest of the workforce, especially if the majority of their colleagues are on-site. You should ensure you are aware of the rules on face coverings and how this applies to your facility. You should share the results of your risk assessment to show your workers and customers that you have properly assessed the risk levels and taken appropriate mitigating measures. The government has published the COVID-19 Response - Spring 2021 setting out the roadmap out of the current lockdown for England. Where this applies, you need to keep these records for 21 days and make them available when requested by NHS Test and Trace or local public health officials, to help contain clusters or outbreaks. Where this applies, businesses also have a legal duty to remind people to wear face coverings. Social distancing applies to all parts of a premises where business is conducted, not just areas open to the public. People are encouraged to walk or cycle rather than use public transport where possible. Staff who work in an indoor area that is open to the public and where they’re likely to come into contact with a member of the public must wear a face covering (unless there is a physical barrier, such as a perspex screen, between them and customers). You can reduce the risk of the virus spreading by asking your employees to get tested regularly. This is to ensure everyone receives the necessary public health advice in a timely manner. Under the guidelines for the red and orange tiers, all hotels and lodgings in California can welcome guests with health and safety protocols in place and some modifications—indoor fitness centers can only be open at reduced capacity, for instance. You could ask them to inform staff if they have COVID-19 symptoms, a positive test, or are told to self-isolate by NHS Test and Trace. Public health officials continue to advise people in the lockdown zones to stay home and only go out for work, school, exercise, groceries and other essential needs. If touch-based security devices are necessary, adjust processes to reduce the risk of transmission (for example by cleaning pass readers regularly, and asking staff to hold their passes near readers rather than touching them).Within the facility: Reduce movement by discouraging non-essential trips within buildings and sites, for example by restricting access to some areas, or encouraging use of radios or telephones (note that items shared by staff members will require cleaning between users). Weddings, civil partnerships and funerals can take place. This includes the risks and actions in this document, as well as any you identify that are specific to your business or site. These facilities can open even where the entrance is within the hotel and access is via shared indoor facilities such as lifts/corridors. Discuss practical measures with the guest, such as changes to meal and laundry provision. These facilities can open even where access is via shared indoor communal areas such as lifts or corridors, as long as those communal areas are used solely to access the facilities and not to access accommodation. It will be updated ahead of further steps, which are set out in the roadmap. What you should do (when permitted to open): Manage the number of visitors to your facility to ensure that social distancing can be maintained. In all sectors, Covid-secure guidance will remain in place and businesses may not cater for groups bigger than the legal limits." Tiny airborne particles can travel further than droplets, and in poorly ventilated spaces this can lead to viral particles spreading between people. Ventilation into any building should be optimised to ensure a fresh air supply is provided to all areas of the facility and increased wherever possible. Limiting the movement of staff around the site. This guide will help those in the guest accommodation sector understand how to make their workplaces COVID-secure. It is the guest’s responsibility to organise their quarantine in the same location for the entire period of quarantine (10 days, with the day of their arrival into the UK as ‘day 0’), to declare this location on their passenger locator form and to make it known that they are self-isolating. A reception area is not to be treated as an indoor communal area if it is required in order to be open for check-in purposes, but it should only be used for the purposes of check-in. Additional considerations for hotels and guest accommodation facilities: Take steps to avoid crowded reception areas, such as staggering check-in and check-out times or placing markers on the floor to maintain social distancing. Customers must not consume takeaway food and drink on the premises or adjacent to the premises. If you registered for workplace testing before 12 April 2021, you can continue to order free rapid lateral flow tests until 30 June 2021. As of April 12, the rules state you can stay overnight in a campsite, caravan, boat, second home, or other self-contained accommodation like holiday cottages. Ensure you have a policy in place which covers what to do if there is a case of COVID-19 in your accommodation facility. See the section on managing your workforce for more information. You should support your workers if they choose to wear face coverings. If you are made aware of a worker needing to self-isolate, you must ensure that they do not come to the workplace. Communal spaces such as lounges or lobbies may remain open to guests but no food or drink should be served in these spaces, people should not be encouraged to gather and social distancing should be observed. Ensure customers are aware of the legal limits on group sizes. - This includes indoor and outdoor sport facilities (such as swimming pools and gyms), recreation facilities such as ziplining, spas and personal care facilities, and retail facilities. This would involve either assigning shower facilities to one household group/bubble (i.e. This means whether an in-person viewing can take place will depend on the current step of the roadmap, and the venues open at that time. 7.1 Work-related travel. Businesses should not offer self-service food and drink, such as a breakfast/lunch buffet. Check whether face coverings are required in different areas of your accommodation facility, and ensure this is communicated to guests. Guests may also use indoor public toilets, baby changing rooms, breastfeeding rooms, and facilities for laundering clothes, which are not to be treated as indoor communal areas. Reduce congestion around entry and exit points, for example by having more entry points to the workplace if possible, and introducing one-way flow with markings and signage. You should ensure that social distancing can be maintained wherever possible while people travel to, through, and from the workplace. Take measures to ensure the handover of keys to property can be done in a socially distanced way, and clean keys between guests. Involve and communicate appropriately with staff whose protected characteristics might either expose them to a different degree of risk, or might make any steps you are thinking about inappropriate or challenging for them. Discuss with the guest whether they are able to return home, or whether it is possible to extend their stay. Wakes and other commemorative events can take place in venues that are permitted to open, for up to 15 attendees in Step 2 and 30 attendees in Step 3 (from 17 May). Put in place procedures to minimise person-to-person contact during deliveries to other sites. If your business provides both self-contained and non-self-contained accommodation, both may only open subject to their respective restrictions. Increase how often you clean surfaces, especially those that are being touched a lot. You can find more information in section on hospitality. You can find the full list of permitted reasons to provide accommodation in the section on changes to operations. Ensure face coverings are worn where required (such as in public areas of the accommodation facility) and encourage guests to wear them on communal corridors. The use of indoor toilets (and facilities such as baby changing rooms) is permitted even if access is via shared indoor communal areas such as lifts or corridors, as long as those communal areas are used solely to access the facilities and not to access accommodation. You can find further advice in the Health and Safety Executive’s guidance on social distancing to make your workplace COVID-secure. Indoor entertainment is permitted. You can find more information on compliance and enforcement in the guidance on closing certain businesses and venues in England. Hotels will also have to close their restaurants by 11pm but can still offer room service. Venues or facilities can open for a small number of other activities, such as elite sport training and competition, performing arts training/rehearsal and filming (without an audience), childcare and supervised activities for children, to enable the provision of medical treatment, blood donation and food banks, and for the purposes of voting or counting of votes in an election or a referendum. You should ensure that workers delivering to other sites (such as factories, logistics sites or customers’ premises) can maintain social distancing and hygiene practices. "The Sun", "Sun", "Sun Online" are registered trademarks or trade names of News Group Newspapers Limited. If your risk assessment does show that PPE is required, you must provide this PPE free of charge to workers who need it. Ensure you and your staff are familiar with the rules on face coverings and how this applies to your facility. This guidance does not supersede any of your existing legal obligations relating to health and safety, employment or equalities. Clinically extremely vulnerable people are advised to work from home where possible but can still attend work if they cannot work from home. This includes minimising potential transmission routes by cleaning surfaces and touchpoints, and minimising use of shared objects. If a site is not self-contained and therefore remains closed for leisure stays, permitted businesses or services can still operate on site and can be used by guests and by the general public. The COVID-19 covid 19 Response Framework (colour-coded zones) is paused.. We must all follow temporary restrictions and public health and workplace safety measures. Provide support to staff who are clinically extremely vulnerable, and consider options for altering work arrangements temporarily (if needed) so they can avoid travelling during busy periods. However, it is not your responsibility to check guests’ test results or enforce self-isolation rules; enforcement of the law remains a matter for the police. Camping, caravanning, motorhomes and holiday parks: Self-catering accommodation and short term lets: Meetings Industry Association (guidance on conferences and meeting venues -. Shared shower facilities are permitted but should only be used where social distancing can be managed. Make it easy for everyone to do so by putting up signs or introducing a one-way system that your customers can follow. Provide hand washing facilities or hand sanitiser at entry and exit points and ensure it is accessible. How to find your local PHE health protection team, The COVID-secure notice you can display in your workplace if you follow this guidance, Health and Safety Executive guidance on COVID-19 risk assessments, social distancing to make your workplace COVID-secure, ventilation and air conditioning and general advice on managing risk, Register and order COVID-19 tests for your employees, Support for businesses and employers during coronavirus (COVID-19), General guidance for employees during coronavirus (COVID-19). Ontario's stay-at-home order, which came into effect 12:01 a.m. on Thursday, has left many residents confused about what is, and what isn't, considered essential. Take reasonable steps to encourage guests to adhere to government restrictions, including informing them of the restrictions and any safety measures in place at your accommodation facility. Assist NHS Test and Trace by keeping a record of staff shift patterns for 21 days and providing the data if needed. Food and/or drink (including alcohol) can be provided through room service. Provide floor markings and signage to remind both workers and customers to follow social distancing guidance wherever possible. You can find more information in. The government advice explains: "You cannot leave your home or the place where you are living for holidays or overnight stays unless you have a reasonable excuse for doing so. Provide extra waste facilities for staff and visitors to dispose of single-use face coverings and PPE. - Food and/or drink (including alcohol) can be provided through room service as long as it is ordered by phone or online. You should ensure your facility operates in line with the coronavirus restrictions and legal gathering limits. The integrity of the bubble should be maintained at all times, with each group having exclusive access to hospitality facilities such as restaurants and dining rooms. - This includes indoor and outdoor sport facilities (such as swimming pools and gyms), spas and personal care facilities (such as hair, beauty, and massage services), and retail facilities. People must not visit a closed venue for the purposes of business meeting/event show-rounds, viewings and site visits. What to do if you have close contact with someone outside your household who has symptoms or tests positive, Guidance on cleaning in non-healthcare settings, Guidance on disposing of personal or business waste during the coronavirus pandemic, Working safely in close contact services (including hairdressers and beauty facilities), Working safely in factories, plants and warehouses, Working safely in hotels and guest accommodation, Working safely in indoor and outdoor sport facilities (including gyms, saunas and steam rooms), Guidance for outdoor gyms and playgrounds, and soft play areas, Working safely in restaurants, pubs, bars and takeaway service, Working safely in retail shops, stores and branches, Working safely in visitor economy settings (including business events, large events, attractions and leisure events). See the section on who should go to the workplace for more information. For further details of our complaints policy and to make a complaint please click this link: thesun.co.uk/editorial-complaints/, Here is everything you need to know about staying at hotels or B&Bs in tier 4, Non-essential travel is banned until next month, Can I still go on holiday this summer? For more information about work-related travel to make deliveries to other sites, see the section on deliveries and handling goods. You can find more information on measures for hospitality facilities in the guidance for restaurants, pubs, bars and takeaways. Where it is not possible to manage social distancing and minimise household mixing, shared shower facilities should remain closed. This also includes following government guidance on whether staff should work from home. Theatres, concert halls and cinemas are exempt from having to provide table service to audience members who have a ticket and are planning to consume the food or drink in the auditorium, or area of the venue where the performance or screening is taking place. Guests using the scheme can leave their quarantine location to post their test or to travel directly to and from the testing site (following safer travel guidance, and avoiding public transport if possible). By law, businesses must not require a self-isolating worker to work anywhere other than where they are self-isolating (normally their home). Employers also have particular responsibilities towards disabled workers and those who are new or expectant mothers. Employers have a duty to consult their workers on health and safety matters. Communicate approaches and operational procedures to suppliers, customers or trade bodies to help their adoption and to share experience. Where two-person deliveries are required, maintain consistent pairing where possible to minimise transmission risk. Provide clear, consistent and regular communication of any relevant safety measures or changes to policy/procedure. This may be achieved by staggering access to hospitality facilities; by only allowing bubbles to eat before or after the set meal times for other guests; or by bubbles eating in a separate room, set apart from the main restaurant/dining room. If it is not possible for a venue to take payment outdoors, for example because the venue’s portable payment device is not working correctly or if other types of payment (such as cash) cannot be used, then payment can be taken indoors. Reduce the number of people each individual has contact with by using fixed teams or a consistent pairing system, particularly if people have to work in close proximity (such as maintenance activities that cannot be redesigned). Minimise transmission risk when using corporate vehicles such as work minibuses. You can find more guidance on managing accommodation with shared bathroom facilities in the section on changes to facilities and services. Overnight stays in other people’s houses are permitted, within the legal gathering limits (groups of up to 6 people or 2 households/bubbles). Enable staff to work from home while self-isolating, if appropriate. Ensure you have an up-to-date plan setting out the steps to take if there is a COVID-19 outbreak in your workplace or facility. Where outdoor hospitality service is being provided to customers who will remain on the premises: - At any venue that serves alcohol, customers will be required to order, be served and eat/drink while seated (even if no alcohol is ordered). Saunas and steam rooms can reopen. You should check the guidance for sport facilities, close contact services and retail shops, stores and branches and ensure you adhere to any relevant requirements. Indoor restaurants and bars within guest accommodation should remain closed; there are no exemptions to this in the regulations, meaning that hotels and guest accommodation cannot provide group dining or open restaurants for any purpose. All school/college/further education/higher education organised residential visit bubbles should be kept separate from all other guests on site in order for the visit to take place, this includes use of shared facilities. For example, consider removing magazines from reception areas. Unless otherwise provided for in the contractual terms of the booking, the guest will be expected to pay the costs of an extended stay in all but exceptional circumstances. There are different ways of providing ventilation, including mechanical ventilation using fans and ducts, natural ventilation which relies on passive flow through openings (doors, windows, vents) or a combination of the two. However you should ensure drivers have to access welfare facilities when required. - Food and/or drink (including alcohol) can be provided through room service. Teachers/members of the workforce accompanying pupils/students on the visit should also remain part of the bubble but are not counted towards the size of the bubble. Guidance on maintaining records of staff, customers and visitors to support NHS Test and Trace, Guidance on the current restrictions and what you can and cannot do, Guidance on education, universities and childcare, and advice for schools and out-of-school settings, Guidance on NHS Test and Trace and self-isolation, Guidance on NHS COVID-19 testing Organisers and attendees adhere to all legal requirements, including maintaining group sizes permitted by the social contact restriction at the relevant step in the roadmap, and also preventing mixing between groups; enforcing social distancing guidelines; and mandating face coverings in indoor areas where required. Minimise customer self service, cutlery and condiments to reduce risk of transmission. You should carefully manage the number of visitors in your facility, and their movements, to ensure that social distancing (2 metres distance, or at least 1m with additional control measures where 2m is not possible) can be maintained between guests, and avoid risk of crowding. However, they are still required to take the mandatory COVID-19 test on or after day 8. The Health and Safety Executive has published information on how to do a COVID-19 risk assessment, and you can also find more resources in their general advice on managing risk and risk assessments. However, you should discuss with the guest whether there are other ways these supplies could be provided so they do not have to expose others to potential transmission risk by leaving their place of self-isolation unnecessarily. 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